PAYMENTS & PAYOUTS
This policy explains Client charges, marketplace commission, own-account subscriptions and Consultant settlement.
Version 2.0 — 17 July 2026
PLATFORM OPERATOR
Trading brand: Consulty
Commercial licence: 1248066
Commercial register: 2104509
Dubai, United Arab Emirates
Legal email: legal@consulty.com
Legal type: Limited Liability Company – Single Owner (LLC – SO)
Registered address: The Workspace Center, Sheikh Zayed Road, Al Wasl, Dubai, United Arab Emirates
Clients pay the amount displayed at checkout, including the service price, applicable taxes, separately disclosed payment or currency-conversion charges and cancellation terms. Consulty may use payment providers to collect, hold, route, transfer, refund or settle funds.
The standard marketplace commission is 15% of the gross service amount and is deducted from the Consultant before payout unless otherwise displayed. Negotiated, promotional, enterprise or subscription rates may apply under a written plan.
Stripe, banks, card networks, foreign-exchange and other partners may charge processing, payout, conversion, dispute, refund, cross-border or instant-payout fees. Responsibility is shown in the applicable commercial plan or checkout, and disclosed third-party costs may be passed through.
Consultants using their own Stripe or payment account pay USD 29 per month for integration access, account connection, platform controls, reconciliation, reporting and technical support. This is not a payment-processing fee, deposit, stored value or guarantee of provider approval. It is non-refundable once a billing period begins except where required by law or the feature is materially unavailable.
Payout eligibility begins only after payment confirmation, service completion or release conditions, expiry of any review window and satisfaction of KYC, risk and provider requirements. Estimated timing is not guaranteed.
Consulty or its provider may establish reserves, delay payout, offset amounts or require security where reasonably necessary for refunds, disputes, fraud, regulatory risk or negative balances. Amounts owed may be recovered from future payouts or authorised payment methods where lawful.
Providers or banks set conversion rates and fees when payment and settlement currencies differ; Consulty does not guarantee exchange rates. A booking is not fully paid until funds are successfully captured and not reversed, and may be cancelled or paused for failed, unauthorised, fraudulent or charged-back payments.
Consulty may issue marketplace or fee invoices and facilitate Consultant invoices. Consultants remain responsible for legal and tax accuracy of underlying service invoices unless Consulty expressly acts as merchant of record under a separate written arrangement.
