Data collected
We collect account, profile, contact, booking, payment, message, usage, and support data. Professional verification may include certificates, licences, payout details, and professional records.
DATA PROTECTION
This policy describes what personal data we collect, how we use and protect it, and the rights available to you.
Version 1.1 — 15 July 2026
PLATFORM OPERATOR
Trading brand: Consulty
Commercial licence: 1248066
Commercial register: 2104509
Dubai, United Arab Emirates
We collect account, profile, contact, booking, payment, message, usage, and support data. Professional verification may include certificates, licences, payout details, and professional records.
Government identity documents, selfies, liveness checks, and related verification evidence are collected and processed directly by our specialist identity-verification provider, Didit. Consulty receives and stores session identifiers, status, timestamps, and limited decision metadata needed to manage account eligibility; Consulty does not intentionally store the passport or identity-document image in its application storage.
We process data to perform contracts, operate payments and matching, verify users, prevent fraud, resolve disputes, comply with law, and improve the service. We rely on contract, legal obligation, legitimate interests, and consent where required.
We share only what is necessary with hosting, payment, verification, meetings, analytics, and professional service providers or competent authorities. We do not sell personal data.
Identity evidence is processed under the verification provider’s controls and is never made public. Professional certificates remain separate and only approved credential information may be displayed according to consultant settings.
Data is retained for operational, legal, compliance, and dispute periods, then deleted or anonymized. Cross-border processing uses appropriate safeguards required by applicable law.
Subject to legal exceptions, users may request access, correction, deletion, restriction, portability, or objection. We apply technical and organizational safeguards and address reportable incidents as required.